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Jessica Paulino

Jessica Paulino

Residential Manager

Catholic Charities Community Services

Rochester, NY

I hold a Bachelor's degree in Psychology and an MBA. I have been working as a supervisor in the human services field for 8 years. My ultimate goal is to become the director of a residential program for adults with mental illness or developmental disabilities.

"Attitude is the difference between an ordeal and an adventure."

Catholic Charities Community Services

Residential Manager

I manage two supportive apartment programs for adults with developmental disabilities. Our goal is to teach them the skills they will need to eventually move out into the community into their own house/apartment or to help them maintain their current level of independence so that they can remain in our program, where they have more freedom than a 24-hour supervised home.

The Arc of Monroe County

Assistant Residence Manager

This was my first job right out of college, where I cut my managerial teeth and was introduced to working with people with developmental disabilities. I worked in a group home with 6 Jewish men - we kept kosher, celebrated the Jewish holidays, and went to temple every Saturday. It was a wonderful experience where I learned so many things and met some great people.

"Success is the sum of small efforts, repeated day in and day out." -Robert Collier

Capella University

Master of Business Administration

Someone once told me, "If you have a Master's degree in Psychology, you'll only be qualified to be a Psychologist." I wanted a well-rounded education that would allow me to pursue a variety of career avenues, which is why I chose Business Administration. Taking online classes through Capella allowed me to complete my Master's program while also working full-time.

University of Alabama at Birmingham

Bachelor of Science, Psychology

When I started undergrad in 2005, I had no idea what career I wanted. I took a wide range of classes, including Psychology 101. I found the class really interesting and decided to make Psychology my official major. Studying psychology prepared me for my career in human services by helping me to understand not only the individuals I serve, but also my co-workers.