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Jessica Marchand

Jessica Marchand

Marketing Coordinator

ASEQ | studentcare.net/works

Marketing Coordinator at ASEQ | studentcare.net/works

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ASEQ | studentcare.net/works

Marketing Coordinator

Career medium 05

ASEQ | studentcare.net/works

Coordinator/Supervisor

Dual language French/English call centre coordinator:

-Monitoring of all junior and senior call centre agents
-Overview and control of call quality and efficiency
-Client escalations
-Clearance with insurance companies
-Insurance claims review and analysis
-Support during moments of heavy call volume

Career

ASFA

VP FINANCE CASE

Career medium 01

Sports Experts

Department senior/buyer

Senior/buyer:

-Management of 20-30 employees within the apparel departmen
-Authority on department issues
-Maintenance of budget
-Wholesale buyer
-Design and creative control over department displays

Career

Concordia University

Bachelor of Arts (B.A.), Specialization English Literature

Dawson College

DEC, Literature