American Society of Employers
Learning and Advancement Coordinator
January 2011 — July 2013
Ensured seamless administration of internal and external training programs. Input and maintain client information and continuing education records in Microsoft CRM database. Produced training materials, certificates of completion, and certification documents. Utilized Microsoft CRM client database for client registration and payment tracking. Handled client and trainer inquiries, registrations, and billing for public training programs.Generated web content with HTLM creator through Microsoft CRM driven website. Submitted programs to Human Resource Certification Institute (HRCI) for re-certification credits and assisted in maintaining HRCI licensing as well as international Association of Continuing Education and Training Certification and the Proprietary License for State of Michigan.