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Jessica Hansen

Jessica Hansen

Customer Service Representative

Marin Humane Society

Rohnert Park, CA

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Marin Humane Society

Customer Service Representative

Receiving/routing all incoming calls, dispatching for animal services, processing intake/release of stray/surrendered pets, processing and quality control of related case files, coordinating with outside agencies (including law enforcement) for service and rescue, providing information and resources to the public by phone/email/in person, composing letters and keeping regular correspondences to assist with reuniting guardians with missing pets, investigative research to locate pet guardians whose information is incomplete or out of date, selling pet licenses/microchips, collecting county impound fees and shelter donations, reconciling and depositing daily receipts, photographing/editing/uploading photos of stray pets to website, counseling for euthanasia services.

Career medium 02
Career
Career medium 02

Rohnert Park Animal Shelter

Animal Care Assistant

Intake/release of stray/surrendered pets, adoption counseling, processing, filing of associated paperwork, selling pet licenses and microchips using register, collecting impound fees and donations, reconciling daily receipts, delivering deposits to City of Rohnert Park offices, kennel/cage cleaning and sanitization.

Career

Pacific Theaters

Box Office Cashier

Ticket sales using touch screen cash register system, customer service, reconciling receipts for each shift, cash drop supervisor.

Santa Rosa Junior College

History of Film 2002

Rancho Cotate High School