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Jessica Filkins

Jessica Filkins

Strategic Communications Consultant

CGN Global

La Grange , Other

Message

3

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You must do the thing you think you cannot do. - Eleanor Roosevelt

CGN Global

Strategic Communications Consultant

Client: Fortune 100 Insurance Company
Role: Strategic Communications and Organizational Change Management Consultant

As member of an organizational effectiveness team, coordinate internal communication program of enterprise-wide IT initiative / Consult with executive leadership to proactively address training, strategic communication, and organization change management (OCM) needs / Assess current state, identify underlying challenges, and implement creative solutions designed to help ensure measurable results / Develop and execute training, strategic communication, and OCM strategies and plans using the ADKAR® and ADDIE methodologies / Ensure alignment of all strategies and plans with key program messages / Effectively deliver messages promoting organizational direction and strategy / Create and ensure compliance with internal communication and training vehicles / Developed and manage on-boarding and off-boarding program for onsite and offshore test analysts and test managers / Evaluate effectiveness of all strategies, vehicles, and deliverables and identify opportunities for improvement

Career medium 02
Career
Career medium 02

SpringHaven, Inc.

Life Skills Coach

Using strengths-based personal development methodology, provided comprehensive and holistic life skill coaching services to children and adults / Conducted needs assessments and motivational interviews / Created personal and professional development plans / Facilitated life skill development workshops / Provided one-on-one coaching support / Liaised with service providers to ensure client access to needed services / Created and developed coaching tools and materials / Evaluated program effectiveness and identified opportunities for improvement / Participated in community education events as a subject matter expert in the areas of violence prevention, personal empowerment, and strengths-based development

Career

Humana

Business Consultant

Developed and coordinated internal communication program of customer data management department / Consulted with executive leadership to proactively address training, strategic communication, and OCM needs / Assessed current state, identified underlying challenges, and implemented creative solutions designed to help ensure measurable results / Developed and execution of training, strategic communication, and OCM strategies and plans using the ADKAR® and ADDIE methodologies / Ensured alignment of all strategies and plans with key program messages / Effectively delivered messages promoting organizational direction and strategy / Created and ensured compliance with internal communication and training vehicles / Evaluated effectiveness of all strategies, vehicles, and deliverables and identified opportunities for improvement

Career medium 03
Career
Career medium 01

Ciber

Organizational Development Analyst

Client: Fortune 100 Insurance Company
Role: Strategic Communication and Organizational Change Management Consultant

As member of an organizational effectiveness team, helped develop and coordinate internal communication program of enterprise-wide IT initiative / Consulted with executive leadership to proactively address training, strategic communication, and OCM needs / Assessed current state, identified underlying challenges, and implemented creative solutions designed to help ensure measurable results / Developed and executed training, strategic communication, and OCM strategies and plans using the ADKAR® and ADDIE methodologies / Ensured alignment of all strategies and plans with key program messages / Effectively delivered messages promoting organizational direction and strategy / Created and ensured compliance with internal communication and training vehicles / Evaluated effectiveness of all strategies, vehicles, and deliverables and identified opportunities for improvement

Career

One Child Matters

Communication and Education Manager

Managed employee and donor communication programs for philanthropic organization with offices in 19 countries throughout Asia, Africa, Latin America, the Middle East, and Eastern Europe / Consulted with executive leadership to proactively address strategic and crisis communication, training, and OCM needs / Assessed current state, identified underlying challenges, and implemented creative solutions designed to help ensure measurable results / Developed and coordinated the execution of training, strategic communication, and OCM strategies and plans / Ensured alignment of all strategies and plans with key program messages / Effectively delivered messages promoting organizational direction and strategy / Created and ensured compliance with communication and training vehicles / Evaluated effectiveness of all strategies, vehicles, and deliverables and identify opportunities for improvement

Career medium 06
Career

University of Northern Colorado

B.A., Education and Theatre Arts

New World Teachers

Teaching Certificate, Teaching English as a Foreign/Second Language

Houghton College

B.A., Creative Writing and Communication