CGN Global
Strategic Communications Consultant
December 2011 — Present
Client: Fortune 100 Insurance Company
Role: Strategic Communications and Organizational Change Management Consultant
As member of an organizational effectiveness team, coordinate internal communication program of enterprise-wide IT initiative / Consult with executive leadership to proactively address training, strategic communication, and organization change management (OCM) needs / Assess current state, identify underlying challenges, and implement creative solutions designed to help ensure measurable results / Develop and execute training, strategic communication, and OCM strategies and plans using the ADKAR® and ADDIE methodologies / Ensure alignment of all strategies and plans with key program messages / Effectively deliver messages promoting organizational direction and strategy / Create and ensure compliance with internal communication and training vehicles / Developed and manage on-boarding and off-boarding program for onsite and offshore test analysts and test managers / Evaluate effectiveness of all strategies, vehicles, and deliverables and identify opportunities for improvement