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Jessica DeGeorge

Jessica DeGeorge

Sr. Systems Analyst

Hotwire

Sr Business Systems Analyst

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Hotwire

Sr. Systems Analyst

"Hotwire's mission is to offer unbeatable low prices on airline tickets, hotel reservations, car rentals, vacation packages and cruises."

• Worked cross-functionally to define, prioritize, and implement new features in Hotwire’s CRM tools
• Investigated and resolved issues with the agents' email and chat tool
• Managed upgrade of chat and email server and application
• Administered CRM, email, chat, and workflow tools
• Maintained configuration files for dispositions and call scripts
• Created and scheduled reports

Career medium 01
Career
Career medium 02

Embark Corp.

Project Manager

Embark provides online provides online admissions software to colleges, universities, fellowship programs, and other institutions of higher education. Products include application and recommendation forms, registration forms, and an administrative site for customers to review submitted applications.

• Gathered specs from customers and made changes to their online applications using HTML, CSS, and SQL
• Created reports of system use and provided UI update suggestions to the product team.
• Managed data integration process that imported students' standardized test scores into Embark's systems.
• Served as first point of contact for customers' technical support inquiries.
• Led team of 4 on data research projects and QA'd and delivered dataset.
• Documented and optimized the internals of the application system.

Career

Forum for Urban Design

Intern

The Forum for Urban Design brings together leaders interested in urban planning and design, architecture, and development to discuss and reimagine the changing face of our cities.

• Contacted members to update the membership database.
• Drafted marketing material and planned membership events.

Career medium 05
Career
Career medium 01

University of Virginia

Digitization Services Student Assistant

Digitization Services converts rare materials into digital formats to support the UVa community.

• Digitized historic artifacts from the Special Collections Library using professional photography equipment and software.
• Performed page-by-page quality analysis on digital images and metadata.

Career

ARCHIVE Global

Project Design Intern

Archive is "an international non-profit using housing/environmental design to combat disease among the most disadvantaged."

• Drafted reports detailing the importance of quality housing, sustainable income generation, and urban agriculture in preventing malaria transmission in SE Africa.
• Identified funding partners to support international design competition

Career medium 05
Career

University of Virginia

BUEP, Urban and Environmental Planning, Architecture minor

Sachem High School North