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Jessica Crowell

Jessica Crowell

Medical Biller/ AR Representative

Proclaims Medical Billing

Palm Coast, FL





Proclaims Medical Billing

Medical Biller/ AR Representative

Handled three different physicians medical billing cardiology, internal medicine and hospital. Worked both insurance and patient AR, filed all redetermination, appeals, sent both electronic and HCFA 1500 paper claims. Handled all patient and provider phone calls mailed patient statements. Worked on different software programs Kareo and E-clinical (e-cw) along with different clearing houses: Emdeon and Gateway.

Career medium 03
Career medium 05

Atlantic Eye Center

Medical Biller

Handled all aspects of the billing department. Pulled and posted all ERAs, worked any rejected claims from Emdeon, corrected and denied claims with proper modifiers and/or diagnosis codes if necessary. Worked both insurance and patient AR, sent all patient statements entered surgery charges if requested. Created spread sheets to show the physician at monthly AR meetings. Mailed paper claims to secondary or insurance carriers that still required paper claims and submitted electronic claims. Filed appeals and did Medicare telephone reopenings. Worked on Compulink software.


Southeastern Orthopedics and Sports Medicine

Medical Biller/Front Office Coordinator

Handled all aspects of billing department of two surgeon and physical therapy practice. Posted patient and insurance payments, submitted all claims both electronic and paper. Entered all charges for both the doctors and physical therapists.Worked denials submitted claims with office notes to Workers Comp claims adjusters. Set up payment plans for patients with balances. Completed all disability claims forms and submitted with proper documentation. Handled petty cash for check in, completed all bank deposit slips and did bank deposit. Scheduled appointments, filled in for check in/out when necessary, brought patients back and filled out cheat sheet for physicians. Worked on Centricity and EMR.

Career medium 01

River Ridge High School

High School Diploma, General Education

Kareo Inc.

Accounts Receivable Collector

Was responsible for seven practices; which consisted of two cardiologists, two dermatologists, one orthopedic surgeon, one hand surgeon and a practice that has a rheumatologist and podiatrist. I was responsible for all AR both patients and insurances. I am well versed in the appeals process, and claims follow up. I worked in many different softwares including ECW, Practice Fusion and Kareo EHR and Practice Management.