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Jessica Cortes

Jessica Cortes

Bilingual Human Resources Assistant

Professional Swine Management

Bilingual Human Resources Assistant at Professional Swine Management


Professional Swine Management

Bilingual Human Resources Assistant

Western Illinois University

Research Assistant

Western Illinois University

Office Assistant, Instructional Design Technology

-Answered telephones, taking messages for faculty and administration, documenting information regarding student , answered questions from students.
-Prepared and maintain information related to students, updating graduate student database, and communicating information as needed. -
`Assisted with general maintenance and proper working order of office equipment including copy machines, shredder, etc.
-Executed written, verbal, and electronic communication, as directed, including correspondence within department, throughout school, and with the students.
-Processed money for course fees from students, maintain accurate records, and followed established procedures.
-Assist students, staff, and administrators in school related issues on a daily basis.

Career medium 06
Career medium 05

Western Illinois University

Ticket Associate, Athletics

• Responsible for serving the general public by selling event related tickets
• Accountable for cash management and compliance
• Focused on customer service
• Supports marketing and promotional projects for ticketed events
• Distributes literature to patrons and answers questions in response to inquiries about events



Youth Development Worker

• Provided quality after-school and summer programming for at risk youth
• Tutored 2-12 graders, facilitated small-group mentoring, and organized/participated in group service projects
• Built skills around teambuilding, mental health, education, and conflict resolution
• Trained in Experiencial Learning

Career medium 05

1st Way Pregnancy Center

Bilingual Translator

• Provided parenting classes for both Spanish and English speaking clients

McHenry County College

Student Orientation Leader

• Guided new students through orientation activities and lead students on campus tours
• Familiar with degree and course information as well as campus resources
• Assisted advisors during registration
• Prepared orientation materials

Career medium 01

Cortes Landscaping


McHenry County College

Associate of Arts (A.A.)

Spoon River College

Course in General Statistics

Western Illinois University

Bachelor of Arts (B.A.), Political Science and Spanish