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Jessica Chung

Jessica Chung

Recent higher education grad seeking positions in advising, coordinating, leadership studies, and/or teaching.

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Bowling Green State University

Values in Ideas and Leadership Co-Instructor

- Co teach a 6-credit course for the Presidential Honors program with a focus on leadership theory and practice.
- Teaching methods include an emphasis on Socratic questioning and the learning partnerships model to encourage student meaning-making (Baxter Magolda).
- Create and deliver lesson plans as well as modify and grade assignments to facilitate the development of a personal philosophy that includes values, beliefs, and leadership.
- Use iPad techonology including iTunes U and the Canvas class management system

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Bowling Green State University

Honors Program Assistant

- Strategically laid groundwork for a learning outcomes based program model heavily founded on assessment and the summative Honors Project; continually supporting the outcomes-focused mission of the new model through programming and other aspects
- Participated in recruitment activities such as individual meetings with families and students and presentations to share benefits of the Honors Program
- Developed learning outcomes and critical reflection questions for Honors Learning Community trips in relation to Honors Program outcomes
- Planned and coordinated several programs and events for the campus and Honors Program populations led by the program outcomes and measured through various assessment tools. Programs include a Logical Fallacy competition, Family Day activities, Great Ideas Dinners for students to discuss different ideas with faculty members, and the Undergraduate Research Symposium to showcase the research of the students across different programs. Coordinated facilities, catering, schedule, programs, marketing, and communications.
- Provided holistic academic advising to a caseload 70 undergraduate honors students in order to facilitate development along program outcomes and independent decision-making through a learning-partnership and appreciative lens. Tracked appointment notes and made appointments through online database called SuccessNet by Starfish.
- Advised two honors student-organizations to encourage personal agency and decision making that supports group missions
- Planned a variety of day trip and overnight trips to supplement learning of Honors Learning Community members, design discussion questions, facilitate discussions during and after trips
- Updated webpages using the Rhythmyx Content Management System.
- Significant knowledge of Office Suite (Word, Excel, Publisher, PowerPoint) and Photoshop.
- Connected in student portals through Blackboard.

Career

Bowling Green State University

Critical Thinking about Values Co-Instructor

Facilitated topics of leadership, leadership theory, and strategic and academic planning through a critical thinking lens for this 6-credit course of 17 students. Developed learning outcomes and learning activities from a framework of Bloom’s Taxonomy of Higher Order Thinking and student-focused learning. Focus on a Socratic method and Learning Partnerships Model to engage students in active learning and personal agency to create knowledge.

Engaged with students through use of iPads and Apple applications in addition to the portal Canvas.

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Bowling Green State University

Multicultural Success Seminar Instructor

Create a safe space for 17 students to explore topics of multicultural competence, involvement, and success skills in college in this 2-credit seminar. Taught from a master syllabus with a focus on class dialogue, Socratic questioning, communication, writing, and reflection.

Career

Lourdes University

Summer Assessment Intern

Worked with the Director of Institutional Assessment to reinvigorate institutional assessment efforts by creating a updated Assessment 101 Handbook for university faculty. Discussed the important contributions all staff and faculty members can make toward assessment efforts that compound support for the institutional outcomes through program assessment, departmental assessment, and alumni assessment.

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Bowling Green State University

Center for Leadership Summer Intern

-- Coordinate the workshops schedule of the Leadership Certificate Program by soliciting facilitators to submit program proposals that supported the mission of inclusion, purpose, integrity, group development, and global citizenship
-- Develop a 4-day training for the Student Leadership Assistants to prepare a group of 6 students to facilitate leadership presentations, develop their own curriculum, communicate effectively to others, develop professionalism and relationships, and understand the programs and mission of the Center for Leadership

Career

Bowling Green State University

Office of Service Learning - Co-Curricular Programs Practicum Assistant

Background: The Civic Action Leaders (CAL) program is a scholarship-internship program that sponsors a group of 6-8 students. The program focuses on fostering civic engagement and service on campus through the students who work in the Office of Service Learning, coordinate events, promote service, and develop other professional skills.

- Develop the 5-day fall training for new and current CALs through feedback from the previous trainings to prepare the students to be effective in their work
- Create several resources and tools for CALs for enhancement meetings including interviewing and cover letter skills, presentation guidelines, and feedback activities
- Interviewed candidates for next year's CAL program through individual and group interviews

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Washtenaw Community College

Orientation Advisor

-- Facilitate 2-5 new student orientation sessions a week for traditional and non-traditional students by engaging them through TurningPoint and clicker technology
-- Create a research proposal to conduct focus groups with students who participate in traditional-student orientation in order to assess future needs for continual improvement
-- Analyze data from orientation evaluations and attendance to identify trends in student experience
-- Create two podcasts for parents detailing how to help their student transition into college life using Apple iMovie and Camtasia

Career

University of Minnesota

Leadership Can Be Taught Coordinator

Worked in a team of 6 to coordinate a symposium for higher education educators; was responsible for logistics (room reservations, internal agendas, rentals, etc) and technology (understanding and using various recording and sound equipment). Team style was collaborative and emphasized relationship building, personal agency and power, and processing.

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Carlson School of Management

Student Development Intern

-- Developed 4 60-minute workshops for student organization presidents on topics like community building, officer transition, and retention to support the development of strong student organization culture at Carlson School.
-- Recruited, provided info sessions, prepared for, and detailed logistics for an on-campus session of LeaderShape Institute for 60 students.
-- Supported student organizations through maintaining databases, recruiting, and managing handouts
-- Planned, marketed, and coordinated a kick off event for up to 500 undergraduate students including facilities, catering, decor, communications, marketing, and correspondence with participants.

Career

Carlson School of Management

Front Desk Assistant

> Served as the first line of communication for prospective and current students regarding admissions and transfer processes as well as complex university policies. Would field questions from prospective students and families about transfer admissions and freshmen admissions, sharing the benefits of the Carlson School and University experience.
> Actively learned about resources on campus in order to properly refer people to the right place.
> Stayed updated on all changes in policies and recent events regarding the university in order to best answer questions.
> Significant knowledge and use of Google Apps and Microsoft Office, also used PeopleSoft and APAS to provide information, reports, and permission numbers to students.
> Upheld a professional atmosphere to maintain smooth operations of Carlson School's programs by providing information to and scheduling appointments for students.
> Facilitated positive connections between students and the Undergraduate Program Office.

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Caribou Coffee

Team Member

¤ Budget time to work efficiently to ensure that co-workers' and customers' needs are consistently exceeded, while providing them the best experience possible
¤ Maximize sales by suggestive up-selling merchandise and construct creative and attractive advertising and displays to meet and exceed daily goals
¤ Skillfully build positive rapport with over 100 people a shift to create positive experience
¤ Awarded "Best of Bou" for exceptional teamwork and service in 2008

Career

Jungle Theatre

Marketing Intern

Bowling Green State University

MA, College Student Personnel

Curtis L. Carlson School of Management May 2011

Bachelor of Science, Business; Marketing

University of Minnesota-Twin Cities

BSB, Marketing