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Jessica Carter

Jessica Carter

Quality Assurance Specialist

Davis Reaearch

Tarzana, CA

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Davis Reaearch

Quality Assurance Specialist

As a QA Specialist, my main duties are monitoring interviewers while they conduct surveys with the general public, and making sure they are following all project instructions while on the phone. The respondents vary from people at home, to international corporations and their employees, and even high ranking politicians. I coach, mentor, and develop those interviewers in all aspects of their job.

Other facets of QA Specialist include: running production reports, data entry/data discrepancy checking, assisting with call-center supervision, editing, briefing new projects, covering reception as needed, coding for certain projects, as well as managing others on coding projects/training new coders, and recruiting for local and nationwide focus groups.

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Self Emoloyed

Freelance graphic designer/writer

Freelance graphic design/ writing/ copy writing/ ghost writing. In this position, I work for various companies or individuals on an as needed basis. Duties include, but are not limited to, brochures, catalogs, CD/DVD covers and inserts, author for a children's book, book cover design, logo design, product descriptions, training manuals, e-zine articles, and jewelry design.

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