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Jessica Byrd

Jessica Byrd

Malvern, AR



Shinn Funeral Service

Funeral Director's Assistant

 Provide information on funeral service options, products, or merchandise and answer all questions family of the deceased may have
 Arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers
 Consult with families or friends of the deceased to arrange funeral details, offer emotional support, and assist with plans for services

Career medium 05
Career medium 01

Cracker Barrel

Cash/Retail Associate

 Offered peer-support to new-hires and trained them in sanitation, customer service and safety procedures and protocol
 Demonstrated positive attitude and diligent work ethic to ensure management objectives were exceeded in timely manner
 Utilized excellent communications skills and poise when handling customer inquiries, comments, and complaints


State Farm Insurance


 Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
 Answered phone calls and directed calls to appropriate parties or took messages
 Opened, sorted, and distributed incoming correspondence and a variety of legal document, including faxes and emails

Career medium 04

Arkansas Tech University

Bachelor of Science-Business Administration, Management Marketing