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Jessica Byrd

Jessica Byrd

Malvern, AR

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Shinn Funeral Service

Funeral Director's Assistant

 Provide information on funeral service options, products, or merchandise and answer all questions family of the deceased may have
 Arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers
 Consult with families or friends of the deceased to arrange funeral details, offer emotional support, and assist with plans for services

Career medium 05
Career
Career medium 01

Cracker Barrel

Cash/Retail Associate

 Offered peer-support to new-hires and trained them in sanitation, customer service and safety procedures and protocol
 Demonstrated positive attitude and diligent work ethic to ensure management objectives were exceeded in timely manner
 Utilized excellent communications skills and poise when handling customer inquiries, comments, and complaints

Career

State Farm Insurance

Secretary

 Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
 Answered phone calls and directed calls to appropriate parties or took messages
 Opened, sorted, and distributed incoming correspondence and a variety of legal document, including faxes and emails

Career medium 04
Career

Arkansas Tech University

Bachelor of Science-Business Administration, Management Marketing