Evanston Northwestern Healthcare
Reception thru Practice Manager
March 2002 — October 2006
2002-2002 Dept. of Rheumatology : Receptionist for service of six physicians at two locations. Position included scheduling patient appointments and procedures, cross trained for department senior secretary. Departments Epic super user.
2002-2003 Dept. of Rheumatology : Senior secretary, processed department payroll bi-weekly, scheduled provider depositions, department meetings, crossed trained to cover Practice manager, responsible for compiling and distribution of departments budget/quotas. Liaison between department employees and physicians.
2003-2006 Dept. of Surgery : Admin Asst. ll, responsible for day to day operations, A/P, A/R, collections, schedule surgical procedures, insurance verification, schedule clinic appointments, insurance appeals, Epic super user, schedule meetings and speaking engagements, gatekeeper, process payroll, prepare and track providers budget, quotas, CME's, vacation time, sick time. Participated in selection process of surgical fellows, Patient liaison.