Customer Care and Social Media Service Specialist
September 2013 — Present
Assisting with order taking/questions, and providing personal shopper assistance to customers looking for the latest trends and fashion must have's of the season. As a Work at Home Customer Service Specialist I provide a unique customer service experience through multiple channels of communication (i.e. phone, chat, and e-mail). Responsibilities include ensuring a personalized customer interaction, while ensuring resolve, resulting in customer satisfaction.