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Jennifer Respress

Jennifer Respress

Receptionist / Office Manager / Loan Administrator

Farm Bureau Mutual Insurance Company of Idaho

Boise, ID

• Frequent blogger on art, culture, design, food, and literature; maintaining a personal Wordpress site, Pinterest, and Instagram account • Excellent at crafting content meant to spark a dialogue, as seen on my personal Twitter account, which has 2000+ followers • Experience aggregating content, immediately responding to co...

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Farm Bureau Mutual Insurance Company of Idaho

Receptionist / Office Manager / Loan Administrator

Close loans, review contracts with clients to ensure client understanding
Educate clients about products, services, and state and federal laws and regulations
Make collection calls on past-due accounts
Compose, proofread, and edit legally compliant documents such as loan agreements and real estate deeds
Index digital client files, guaranteeing client information is kept accurate and confidential
Provide administrative support to loan executives at five Idaho Farm Bureau Finance offices

Use Excel to balance Accounts Receivable and Accounts Payable daily reports
Delegate tasks and coordinate division of workflow between five offices
Maintain supplies and equipment, ensure IT issues are resolved quickly
Write sales copy for collateral sold on the company website, create seasonal advertisement bulletins

Be the face and voice of the company, providing customer support for external and internal clients throughout Idaho
Assist Spanish-speaking and other non-native English-speaking clients

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