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Jennifer Polutan, M.A.

Jennifer Polutan, M.A.

Program Representative II

UCLA Extension

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UCLA Extension

Program Representative II

•Advise 100+ domestic and international students annually on career options and course offerings.
•Implement 8 sequential language programs in Arabic, Chinese, French, Italian, Japanese, Portuguese, Russian, and Spanish.
•Spearhead innovative marketing campaigns to increase enrollment by drafting and editing copy for 4 websites, brochures, flyers, e-blasts, and videos for 100+ courses and 4 certificate programs.
•Serve as liaison and troubleshooter addressing questions, concerns and complaints for a yearly average of 1400 students and 80+ instructors.

Career medium 06
Career

UCLA Extension

Program Representative I

•Recruited, hired, and oriented 10-12 instructors yearly while serving as point person.
•Recruited, interviewed, and trained 2 work study students to perform administrative functions for the department.
•Oversaw and maintained on a yearly basis 100+ course budgets ranging from $10,000-$15,000 and certificate program budgets ranging from $50,000-$120,000.
•Collaborated with unit colleagues in the revamp and upgrade of systems and procedures to simplify processes and share best practices with the objective of improving overall customer satisfaction.
•Increased student applications by 11K, net revenue of over 30% from previous fiscal year by streamlining and restructuring Interpretation & Translation certificate application process.
•Coordinated logistics surrounding in person information sessions consisting of 70-100 attendees to recruit student cohorts.

Career medium 01
Career
Career medium 06

Law Offices of Verna Polutan

Legal Assistant

• Created and maintained confidential legal files and database for business immigration clients.
• Composed correspondence and reports for clients and government agencies.

Career
Career medium 03

Up Above Records

Sales Manager

• Solicited and managed sales with established domestic and international vendors.
• Maintained product inventory control through accurate records.
• Performed administrative accounting by processing sales and returns.

Career

American University

MA, International Development

Tufts University

BA, International Relations and Anthropology

University of Ghana

Semester Abroad, Coursework in International Development