Creative Strategist & User Researcher
April 2013 — Present
• Independently partner with organizations to help them understand people’s needs and design delightful experiences.
• Lead user research, brand and design projects from end-to-end and consult on a contract basis. Specialize in translating user insights into innovative solutions, with expertise in human factors, qualitative/ethnographic research, primary interviews, qualitative analysis, CRM management, user testing, prototyping, and actively collaborating with designers.
• Recent clients include IDEO.org, AIGA SF, Galileo Learning and Strategy TNT. For more details contact me about my portfolio.