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Jennifer Maines

Jennifer Maines

Development Manager - Membership + Monthly Giving

Farm Sanctuary

Seattle, WA

As a Seattle native I've had the pleasure of spending the past 11+ years working for museums. Recently I've made the leap to another passion of mine; working with animals. This year I've also started a personal blog and would love to learn more about digital marketing for all of these areas. Other places you'll find m...





Wing Luke Museum of the Asian Pacific American Experience

Membership and Marketing Manager

Strategize mailings, campaigns, communications outreach and promotions to acquire and retain members. Identify new membership streams. Oversee membership gift processing, acknowledgement, donor recognition and fulfillment. Develop and manage engaging member programs and events. Develop and manage member survey and results. Create and implement museum’s membership budget and revenue goals. Generate queries, reports and statistics for membership sales and marketing initiatives. Work with other departments to maintain strong, consistent membership messaging. Write copy, create and oversee membership and marketing collateral and printed materials. Maintain communications schedules. Write and produce monthly e-communications and build subscriber base. Track and report on success of our e-communications. Manage museum’s Facebook page and engage our audience through various forms of social media. Manage website content and implementation. Strategize marketing projects and campaigns to increase awareness, exposure and museum attendance. Manage press previews, coordinate sending press images, logos and relevant information. Supervise and create project outlines for Membership and Marketing Coordinator and department interns. Develop professional relationships, partnerships and outreach that benefit mission and goals of the museum.

Career medium 03
Career medium 06

Seattle Art Museum

Membership Coordinator

Create and coordinate membership development and marketing plans. Write copy and advise marketing on designs for membership marketing materials including invitations, flyers, member newsletters, promotional signage and e-communication. Produce successful lecture program, receptions and various types of other member events. Create operating plan including strategies, promotions and financial goals for onsite membership sales, prepare and track financial spreadsheets and process membership sales reports. Hire, train and supervise Admissions staff related to membership and create incentive programs and training materials for membership sales/customer service. Supervise event volunteers and schedule for specific events. Acknowledgements, sales and regular access and customer service work in donor database and CRM ticketing system. Provide excellent customer service through written correspondence, phone, email and in-person.


Seattle Art Museum

Admissions and Membership Lead

Greeted and assisted visitors and members. Provided gallery and event tickets as well as promoted and sold memberships, renewals and upgrades. Assisted with operations and customer service in the galleries and public spaces. Administered breaks and the reconciliation of the day's sales. Created a positive, productive and calm working environment.

Career medium 03

University of Washington

Bachelor of Arts, Art History