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Jennifer Langley

Jennifer Langley

Financial/Treatment Coordinator

Dr. Richard Alston's Orthodontics

Wilson, NC

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Dr. Richard Alston's Orthodontics

Financial/Treatment Coordinator

Responsible for all patient accounts; both personal accounts and insurance accounts. Responsible for collecting on overdue accounts and filing with small claims court when money was not collected. Responsible for verifying and filing orthodontic insurance. Responsible for processing all monthly contract charges and late fees and running all monthly and yearly reports for Dr. Also responsible for standing in with new patient exams and recall exams, entering notes into computer and scheduling the appropriate follow up appointments for patients. Reviewed all financials with patients and discussed the payment options available. Also took dental images, impressions and x-rays and placed spacers prior to banding appointments when needed. Set up appointments for patients being referred to other offices prior to starting treatment.

Career medium 05
Career
Career medium 05

Dr. Summers and Johnson

Appointment Coordinator

Maintained the hygiene schedule by making sure appointments were filled and called patients to move appointments up to fill any holes in the schedule. Called to schedule patients that were placed on recall. Reviewed treatment plans and fees with patients when they were ready to schedule treatment. Answered phones, filed charts, entered patient information into computer and preformed other general clerical duties.

Career

Dr. Richard Alston's Orthodontics

Treatment Coordinator

Responsible for the new patients transition into the practice. Gave patients tour of office, reviewed medical history, took facial and oral images as well as x-rays, and stood in with new patient exams. Reviewed treatment fees with patients and discussed different types of appliances offered. Scheduled patients for appropriate follow up appointments. Took dental impressions for study models or retainers. Poured the impression up in stone or plaster. Placed spacers when needed. Followed up on all recall patients. Coordinated patient appointments with other dental offices for procedures not preformed in office such as primary extractions, exposure of impacted canines and etc. preformed general clerical duties such as answering phone, sending faxes and emails, filing charts and etc.

Career medium 04
Career

NC Dental U

Dental Assisting Certification

Southwest Edgecombe

High School Diploma