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Jennifer Knowling

Jennifer Knowling

Business Process Analyst - Senior Consultant

Booz Allen Hamilton

Reston, Other

Analyze processes and systems to identify failure points for improvement.
Career medium 06


Business Analyst

Supervising the daily activities of the customer deployment group including ticketing auditing, customer escalations, document approvals, and statistical performance reports.

Studying trends and customer feedback to develop system requirements to automated processes, improving customer satisfaction and workflow functions.


Bentley University

International Studies