Valley Ranch Pet Clinic
November 2015 — Present
Obtain and record patient case histories electronically.
Collect specimens and perform laboratory procedures.
Prepare patients, instruments and equipment for surgery.
Assist in diagnostic, medical and surgical procedures.
Provide top-notch customer service.
Being attentive to client and pet needs.
Identify and work compassionately with clients in various emotional states.
Work patiently with distressed, frustrated or disgruntled clients.
Monitor client flow from check-in to discharge.
Client call backs.
Managing record requests between other hospitals and specialty practices.
Assist in cleaning the hospital including but not limited to: keeping reception desk area
and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors,
bathrooms, exam rooms, kitchen and kennels if needed.
Maintain proper documentation in the electronic medical record.
Relay appropriate information to/from clients to doctors and/or management.
Computer skills: Able to use Windows based computer systems, word processing, email,
web search and more.