October 2009 — Present
Customer Experience. Relationship Management. Branding. Executive Communications. Storytelling Development. Retention Marketing.
Retained by top executives for executive communications and storytelling strategies to drive brand awareness and evangelism. Collaborate with marketing and customer care executives to build distinctive customer engagement and experience programs to grow market share, increase revenue streams and achieve positive ROI. Specializing in brand, storytelling, customer relationship, acquisition, retention, online strategies and execution.