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Jennifer Boothe

Jennifer Boothe

Order Management Specialist I

American Red Cross

Webster

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American Red Cross

Order Management Specialist I

Customer service and data entry of blood product orders. Receive orders directly from hospital staff via phone and fax. Maintain a friendly working relationship with staff at hospitals and ARC distribution sites. Coordinate stock levels and movement of product between 2 main production sites and 3 satellite warehouse sites as well as over 300 hospitals in 3 states. Enter export orders to sites across the U.S. as directed by upper management. Contributing member of a 10 person team staffing the department 24/7/365. Able to enter an a average of 20,000 orders annually with an expected error rate of no more than 10 errors per year (0.0005%). Extensive use of Excel, Word, Outlook and EProgesa production environment. Use of fax, scan and copy equipment as well as web based phone systems. Knowledge of blood products as well as some knowledge of antigen screening and matching processes.

Career medium 02
Career
Career medium 05

Rochester Optical

Military Contract Specialist

Oversee Military contracting and manufacturing. Manage approximately 20 staff in eyewear manufacturing. Oversee production, warehouse, entry and distribution of frame and lenses to U.S. Government purchasers. Responsible for hiring staff, coordinating training and review processes, and all scheduling. Work with military and government purchasers to procure and fulfill contract requirements. Purchasing and receiving of all materials. Inventory management and entry of all orders. Design, test, and market frame and lens options to government customers. Report directly to owner of the company on day to day operations. Extensive use of Excel, Word, Outlook, MAS 90 and quickbooks. Use of multi-line phone system, fax, scan, and copy equipment. Direct customer service and sales.

Career

Rochester Optical

Various

Reported directly to CFO and owner filling various positions including retail sales, customer service, data entry, medical billing, research and development, collections, warehouse manager, and shipping associate.

Career medium 02
Career

Monroe Community College

Associates degree, Liberal Arts General Studies

Focus in English and Philosophy with minor in Music Performance