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Jennifer Able

Jennifer Able

Director of eComm Operations & Production

Stance

Orange County, CA

I oversee all technology, vendor relations, call center and website production for Stance.com

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A beautiful life does not just happen, it is built daily by prayer, humility, sacrifice, and love. May that beautiful life be yours. Always. - Dennis Castillo
Leading a team that focuses on eCommerce website, asset & video production for consumer goods .

Stance

Director of eComm Operations & Production

Responsible for technology platform and development. Responsible for vendor management. Responsible for technology & consulting budgets. Responsible for customer service operations. Responsible for website production team, including content, copy and project management.

Oakley

Digital Operations Manager

Directly manage relationships with key ecommerce and global marketing partners to ensure alignment of priorities and projects. Managed ecommerce on model apparel shoots, retouching process and delivery of assets to company partners. Responsible for budget of $1.4 million dollars. Developed and gained organizational alignment on a project management process.

Scripps Health

Web Marketing Project Manager

Created and managed organizational rollout of project management process from request to delivery including project request templates, project plans, issue/risk reporting and status reports. Created the organization’s marketing program pipeline for all initiatives across the marketing organization to ensure alignment with organizational priorities and resource availability.

Computerized Facility Integration

Program Manager

Responsibilities include team management throughout delivery of technical implementation, account supervision, client management and budget oversight. Took over a troubled project for a strategic client that was over budget and out of scope, and successfully delivered project to production in less than 4 months which lead to the client signing on for more services from CFI. Responsible for kicking off and managing a major international program with a strategic client, based in Europe, that should yield 5 years of revenue for the company.

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Sony Electronics

Manager of Interactive Marketing Web & Video Production

Managed internal and agency partners in the design and creation of interactive websites, landing pages, videos and other online assets that were successfully aligned with marketing campaigns and overall corporate marketing objectives. Managed video strategy & development of video production between different content creation teams across the company. Managed the delivery of all digital assets with sister companies & partner retailers. Identified web marketing opportunities and managed internal relationships with all product marketing groups within Sony Electronics as well as external vendors. Managed the roll out of several global initiatives, interactive projects for the US consumers. Managed the creation of marketing site and videos for a new flagship camera model for US and global markets, which created a new standard for video assets for flagship camera models.

Career

Sony Electronics

Sr. Web Producer

Managed launch of online & video marketing projects for launch of new products. Worked with marketing managers to complete creative briefs; define & manage project scope, deliverables, schedule, resource needs and budget; contributing to project vision; engaging with approved vendors to develop & guide creative concepts; lead internal creative reviews and managed concept sign-offs. Worked closely vendors to facilitate contract negotiations, purchase orders and timely payment of invoices. Responsible for establishing metrics for optimum performance and analyzing, tracking and reporting results to stakeholders; facilitating day-to-day communication with internal stakeholders and acting as the liaison between vendors, internal stakeholders and management team. Managed the launch of a global initiative for a new TV product that required coordination and communication with several global organizations that resulted in an on-time and on budget delivery of 8 videos and 3 sites as well as syndication to partner retailers.

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Zappos.com

Project Manager

Managed projects in a portfolio that consists of technology projects (infrastructure, development), business projects (process alignment, process improvement) as well as integration projects with Amazon. Approximately 170 projects within the portfolio, including website redesigns, larger ERP implementations, back office system upgrades, etc.
• Led and managed highly-complex strategic initiatives and projects with cross-functional technical and business teams, including internal/external business partners, suppliers and technology solution providers
• Managed a critical project to change the credit card payment processing connectivity from Chase Paymentech HTTPS to Frame Relay over TCP/IP, as well as implementing connectivity across VPN tunnel over TCP/IP as a new layer of redundancy, across all Zappos.com websites without impact to daily operations and business. This provided more robust & stable for payment processing leading into a fourth quarter holiday season

Career

Tririga

Project Manager

Projects included: Intel implementation for Space Management; Boeing implementation for Project Management; Starbucks implementation for Project Management; Sodexho Alliance implementation of a customized reservation system; Xilinx implementation of Space Management and Planned Maintenance; Ameriquest Mortgage implementation for Space & Move Management; LA County implementation for Real Estate and Location Management; University of California, Irvine implementation for Project Management; Austin Independent School District implementation of Project Management; Administrative Office of the Courts of California implementation for Planned and Demand Maintenance;

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Career

University of Nevada-Las Vegas

BS, Computer Science w/ Minor in Mathematics

Spent the final year focusing on Software Project Management