Administrative Assistant / Research Analyst
March 2005 — March 2008
Experience in Providing Administrative Support
•Manages the calendar senior management prioritizing appointments and proactively resolving conflicts which can include a recommendation to meet with another Leadership Team member.
•Ability to proactively creates and maintains effective workflow and communications to accomplish the work of any organization management office which includes the handling of a variety of projects and tasks simultaneously.
•Responds to phone, email and in person enquiries – providing general information and referring enquiries to appropriate sources based on a broad knowledge of the business priorities, procedures, protocols and personnel.
•Know how to provide support to management committees by typing and distributing minutes, preparing agenda packages, arranging meeting dates/times/rooms, contacting participants, and extensive follow-up on items as needed up to and including drafting annual reporting documents. Attends meetings, as required, to record minutes.
•Ability to maintain confidentiality, tact and respect at all times.
•Prepares, gathers, and relays confidential information and material on a regular basis.
•Reconciles credit card statements to receipts for submission as per expenditure account guidelines.
Experience in providing meeting and travel coordination
•Makes travel arrangements for management, as required, including booking flights, hotel accommodation, car rental, and providing directions.
•Prepares agenda packages and minutes for distribution.
•Know how to maintain a comprehensive filing system in accordance with records management system.
•Ability to maintain the image of an Executive Office by ensuring that all correspondence prepared for a meeting adheres to a consistent and professional standard as identified by the incumbent.
Experience as a Claims Research Analysis
•Reviewed CMS 1500 & UB04 forms to verify accuracy and determine if any claims required reprocessing & if any payment discrepancies had been made.
•Make corrections to deductibles, co-payments, and OOP's.
•Paid close attention to intricate detail to ensure that no additional errors were overlooked.