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Jennelyn Fang

Jennelyn Fang

Sales Associate and Pricing Team Lead

JCPenney

Union City, CA 94587

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JCPenney

Sales Associate and Pricing Team

• Providing outstanding customer service in friendly and polite environment by greeting and assisting customers, and responding to customers needs and wants.
• Handle money transactions such as computing sales prices and total purchases, open and close cash registers ensuring the correct amount is in tact.
• Confer with customers in person or by telephone to provide information about merchandise, and take and enter orders.
• Recommend, and or attempt to sell items or services that will meet customers needs and wants.
• Resolve customers billing complaints or merchandise unsatisfactory by refunding money, exchanging merchandise, and billing adjustments.
• Examine merchandise to make sure that prices are correctly marked and displayed as advertised.
• Organize and sort out price signs in categories from all incoming price sign packages.
• Responsible in changing, replacing, and or completing any price signs, and missing labels.

Career medium 05
Career
Career medium 06

CVS Pharmacy

Internship

• Provided good customer service by greeting customers, answering questions, and providing information in person or through telephone.
• Operated cash registers, and ensure that the amount are correct.
• Verified that all written prescription received are accurate and complete.
• Labeled, dispensed medications, and refill all prescription requests.
• Performed clerical tasks such as filing, compiling, and maintaining customers/patients medical and prescription records.
• Retrieved medical records for pharmacists, physicians, and other medical personnel. Also to ensure that all medical records are secured and protected with confidentiality.
• Received, and stored pharmaceutical medications in proper locations, and check for outdated medications.

Career

Chiropractic Medical Office

Volunteer

• Welcome and greets all patients in person or over the telephone.
• Answering multi-line phones with warm and proper manner.
• Handled money transactions by collecting and balancing money.
• Responsible of scheduling appointments, and reminding patients with an upcoming scheduled appointments.
• Registered new patients, and update existing medical records.
• Faxed, filed, and typed legal documents and protect patients medical records with confidentiality.

Career medium 03
Career

Heald College, Hayward, CA

AAS, Pharmacy Technician

Chabot College, Hayward, CA

AS, Health Science