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Jenna Clarkson

Jenna Clarkson

Bar manger

The Bridge Inn

Durham

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The Bridge Inn

Bar Manager

Bar Manager (1year)
• Working in a team based environment and left solely in charge of bar including doing a BIIAB Level 2 Course Qualification for Licensed Retail
• Now holding a BIIAB Level 2 Qualification for Personal License Holders
• Answering company phone for enquiries and reservations
• Providing a quality service to customers in restaurant area and bar including taking orders, serving food and drinks and resolving complaints
• Duties such as Stock rotation, Cellular shelve stacking, barrel changing and line cleaning
• Cleaning duties making sure all areas are clean including bar, restaurant, lavatory

Career medium 06
Career
Career medium 05

Champions

Bar Maid

Bar Maid (7months)
· Working behind a very busy sports bar
· Stocking of Bars and Changing barrels
· Taking food and drink orders including serving food
· Filling in for ill members of staff and called in for last minute shifts

Career

KoKo's

Bar Maid

Bar Maid (7months)
· Asked to work for busy nightclub shift weekends only been short staffed and all so busy occasions such as bank holidays ECT

Career medium 04
Career
Career medium 01

Cafe Society

Waitress

Waitress (4 half years)
· Responsible of Opening and Closing of Cafe
· Working in afternoon lunch hour rushes under pressure
· Cashing Handling and Cashing Up/ Banking
· Left in sole charge during Management holidays this included dealing with customers complaints and supervision of other member of staff, Banking of takings
· Work well team based environment
· Cleaning duties keeping clean and a hygienic work place

Career

Manor House Hotel

Waitress

Waitress (4 years)
· Providing a quality service to customers including resolving complaints
· Often left in sole charge or the Restaurant areas including supervision of junior members of staff
· Assisted in other areas of the hotel including two function bars and a lounge bar, Reception also
· Running small functions e.g. birthday parties, christenings conferences ect
· Sliver Service within large functions
· Cash Handling
· All of my work was also involved working within a team based environment although I work well individually

Career medium 01
Career

Sunny Dale School

Bishop Auckland College