Pharmacy Technician Certification Board (PTCB)
Customer Service Assistant
March 2013 — Present
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Customer Service Assistant at Pharmacy Technician Certification Board (PTCB)
Developed a self-operated business specializing in meeting the various photography needs of a diverse population of individuals and businesses based in the Baltimore and DC areas.
• Conducted scheduling
• Maintained open communication with clients and worked one-on-one with clients during sessions to meet unique needs
• Photographed a variety of session types, from dog birthday parties to bar/bat mitzvahs, weddings and corporate headshots and many more
• Edited photographs and delivered final product in timely manner
• Managed all aspects of business, finances
Interned with Dr. Mitchell Hammer's consulting firm specializing in the development of intercultural competence.
• Data collection and analysis
• Database management
• Conducted research
• Created presentations for usage in educational settings
• Assisted in seminar operations
Served as an office assistant for a medium-sized medical office.
• Assisted patients before procedures
• Organized and inventoried supplies
• Recorded and maintained billing information of patients
• Answered phone calls
• Researched and created presentations for conferences and lectures