September 2013 — Present
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Marketing Specialist at GCF Global
Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Check to ensure that appropriate changes were made to resolve customers' problems.
Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Assisted faculty and staff in a variety of tasks such as photocopying, correcting tests, working with groups of children and more.
Aided in the organization and filing student work
Assisted with classroom decorations and displays.
Monitored students in the cafeteria.
Assured that student behavior complied with Leadership Academy program rules and procedure.
Conducted an initial assessment of an athlete's injury or illness in order to provide emergency or continued care, and to determine whether they should be referred to physicians for definitive diagnosis and treatment.
Cared for athletic injuries using physical therapy equipment, techniques, and medication
Evaluated athletes' readiness to play, and provide participation clearances when necessary and warranted
Applied protective or injury preventive devices such as tape, bandages, or braces to body parts such as ankles, fingers, or wrists
Receive and verify prescriptions
Prepare medication for clients through mixing, counting pills and labeling bottles
Price and fill prescriptions
Obtain approval from the pharmacist
Inventory and stock medication.
Performed office tasks.
Assist perspective clients.
Assembled and filed all necessary documents.