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Jasmine Jones

Jasmine Jones

Front Desk Associate

Massage Envy

Saint Paul, MN


Wells Fargo

Customer Service Rep III

Handled inbound calls from customers and team members in response to personal lines and loans inquires as well as Direct Auto loans. Advised on products and sales. Resolved problems and corrected errors. Maintained knowledge of the products provided through the department. Ensured excellent customer service in an effective and timely manner. Provided accurate information and updates. Adapted and learning new and updated policies regularly.

Career medium 02
Career medium 01

Massage Envy

Front Desk Associate

Fostered a welcoming environment for customers. Answered phone calls and handle all communications with clients. Booked appointments through Millenium software. Sold memberships to potential clientele. Maintained client records. Provided exceptional customer service. Assisted in retail sales. Met monthly quota with no hesitation.


Holiday Gas Stations

Cashier/Sales Associate

Completed opening and closing processes for registers; ensured tills were accurately balanced. Handled all cash and credit/debit transactions. Provided excellent customer service. Cleaned and organized store. Counted inventory.

Career medium 04
Career medium 06

Victoria's Secret

Sales Associate/Support

Replenished and stocked all merchandise. Cleaned store to assure an appealing environment for customers. Sold Angel Credit cards. Handled cash and credit/debit transactions.


UMKC School of Social Work

Student Worker

Provided excellent customer service over the phone and in-person. Scanned, copied faxed, mailed and filed documents. Gave administrative and clerical support. Handled queries from visitors and callers.

Career medium 03


BA, Business Management

Anticipated graduation May 2016