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Jane Yan

Jane Yan

Marketing Analytics Manager - JBoss Middleware

Red Hat

Marketing Analytics Manager

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Red Hat

Marketing Analytics Manager - JBoss Middleware

• Responsible for data mining and reporting on all global JBoss analytics needs; web traffic, content engagement, sales funnel, and ROI.

• Improved and produces effective monthly metrics report that clearly displays business performance to drive informed business decisions. It is distributed globally and consumed by high level executives.

• Strategized, developed and maintains JBoss contact groups for more effective and targeted email marketing and nurture programs.

• Serves as the lead consultant and QA for all global JBoss web traffic tracking through Eloqua, Omniture and Google Analytics.

• Serves as the Qlikview analyst and designer, using Qlikview to report on sales funnel and audience engagement score.

• Manages and sets up all jboss.org enterprise campaigns in Salesforce, that contributed over $1M in opportunities in 30 days with zero marketing spend.

• Serves as the main liaison between JBoss and the marketing operations team, facilitating and managing all technical system implementation projects.

• Provides actionable metrics that supports Senior Directors' and Vice Presidents' business/budget decisions.

• Product manager of middleware data warehouses in Eloqua, Salesforce, Omniture, and Google Analytics.

Career medium 02
Career
Career medium 01

National Institutes of Health

Summer IRTA

• Prepared and presented a poster on “The Effect of Aspirin on Cardiovascular Symptoms in Women versus Men.”

• Actively assisted mentors in writing and researching for research projects. E.g. Mascular Degeneration.

• Acquired SAS data programming and management skills.

Career

National Institutes of Health

Summer IRTA

• Actively assisted mentors in writing and researching for research projects. E.g. Mascular Degeneration.

• Acquired SAS data programming and management skills.

Career medium 02
Career
Career medium 01

GlaxoSmithKline

Summer Intern

• Reviewed over 2000 pages of clinical trial data indentifying adverse events (AEs) and serious adverse events (SAEs).

• Assisted in clinical trial site evaluations with Senior Clinical Management.

• Expedited drug reports on expired clinical trials for FDA approvals.

Career

Social & Scientific Systems

Informatics Project Coordinator

• Assisted in the development of global-scale information systems to support international public health research networks (preclinical and clinical) and commercial CRO needs.

• Compiled project status reports, coordinated project schedules, managed project meetings, identified and resolved technical problems.

• Coordinated 20 product stakeholders needed for data management requirements kickoff of two global AIDS clinical trial networks.

• Conducted quarterly internal audits of clinical site documents for a CDC Regulatory Management Center.

• Created business workflow and system network diagrams for business proposals.

• Successfully delivered a 500+ page testing script document in one week for OpenClinica - a clinical data management system regulated by FDA validated computer system standards.

• Supported in the development of an automated function that creates FDA standard SAS XPORT format data sets.

Career medium 03
Career
Career medium 05

Department of Biology - Fagan Lab

Research Assistant

• Enhanced skills in Flash, Photoshop and HTML to create modules for the mathematic modeling of biological concepts.

• Contributed to the background research of various biological concepts. E.g. Susceptible Infected Recovered Model.

Career

Red Hat

Business Analyst

IT Marketing, Brand, Communications Tower

• Serve as the product owner of Red Hat's corporate Omniture account and the support liaison for all support issues, report requests and enhancements for all business units and IT towers. [Site Catalyst, Data Warehouse, Discover and Search Center]

• Successfully implemented Omniture for a multi-million dollar redesign initiative for redhat.com that encompasses 51 country sites.

• Performs all web analytics tracking implementation testing by owning and leading the Omniture QA process

• Negotiated the contract for and is a primary user for Omniture's Discover license.

• Led and completed the whole vendor adoption cycle of ObservePoint and Radian6.

• Act as the vendor manager and a primary user of ObservePoint.

• Primary IT contact for all global SEM (SEO and Paid Search Campaign) related issues.

• Act as the project manager and business analyst on a Marketing Operation Management vendor selection initiative for automating and streamlining Red Hat's global campaign planning process.

• Lead the translation and localization system enhancement project by gathering requirements and managing the vendor relationship to initiate and action SOWs.

• Responsible as the main IT contact role for global localization tool support and adoption globally.

• Manages and lead all microsite evaluation integration efforts by gathering requirements for product launches.

• Participated in the Shoutlet pilot and implementation with the Online Marketing team.

• Product manager for Radian6 and was responsible for the tool evaluation from an information security and system integration perspective with Omniture and Eloqua.

• Managed all drupal-based intranet support issues and enhancements for the company.

• Efficiently resolved all Brainshark support issues in the company as the main point of contact.

• Performed as the project manager and gathered requirements for the integration of Eloqua with Jboss.org utilizing the Eloqua API.

Career medium 05
Career
Career medium 02

Social & Scientific Systems

Project Management Analyst

• Iteration Manager and Business Analyst for the $4 million Health Indicators Warehouse, integral part of the Community Health Data Initiative.

• Leads scrum sessions with the development team across three offices.

• Ensures user and system-level requirements and technical specifications are defined and maintained with stakeholders.

• Create and manage requirements traceability matrices of over 400 requirements.

• Assists senior corporate advisor on software development lifecycle (SDLC) processes.

• Create and manage aspects of standard operating procedures (SOPs) for FDA Validated Computer System regulations (21 CFR, Part 11).

• Quality Assurance Analyst for a multi-million dollar FDA Validated Computer System.

• Manage all phases of black-box testing ensuring test plans and test cases are completed and meet business and user requirements.

• Work with development teams investigating and correcting system bugs and deficiencies, including requirements to QA gap analysis.

• Generate over 80% of system test scripts for different test scenarios covering all aspects of product functionality.

• Create Business Intelligence reports based on Contract Research Organization (CRO) industry standards and competitors.

Career

University of Maryland University College

MBA, Business Management

Rygaards Skole

University of Maryland College Park

Bs, General Biology