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Jan Carlos Rivera

Jan Carlos Rivera

Maintenance

Incarnation church

Tampa, FL

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Incarnation Church

Maintenance

• Handles all general repairs.

• Maintained care of carpets, floors, walls and wall coverings and lights.

• Follows daily tasks form precisely.

Career medium 03

North Tampa Chrysler Jeep Dodge Ram

Sales

• Delivered to automobile buyer after closing deal.

•Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

•Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

•Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

•Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

•Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

•Provides sales management information by completing reports.

•Updates job knowledge by participating in educational opportunities; reading professional publications.

•Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Career

One Touch Direct

Customer service rep

•Attracts potential customers by answering product and service questions; suggesting information about other products and services.

•Opens customer accounts by recording account information.

•Maintains customer records by updating account information.

•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

•Maintains financial accounts by processing customer adjustments.

•Recommends potential products or services to management by collecting customer information and analyzing customer needs.

•Prepares product or service reports by collecting and analyzing customer information.

•Contributes to team effort by accomplishing related results as needed.

Career medium 06
Career

Alonso high school

Diploma

Graduated