June 2012 — September 2013
Managed work schedule for 8 inspectors by scheduling contractural customers for their required inspections of their life safety systems.
Maintained constant communication with customers and inspection teams day to day to ensure their schedules were adhered to accurately either through phone calls or email.
Coordinated travel arrangements for inspections that took place out of town.
Accurately documented the completion of each inspection on various reports in excel, to be monitored by supervisors.
Managed company phone system and transferred customers to appropriate departments as needed.
Generated monthly reports each month in excel to show departmental progress for supervisors.