Business Project Senior Analyst
April 2012 — Present
Performed deep dive to root cause various issues in claim processing and payment.
Daily reporting, managing, and assigning of regional inventory.
Used wide array of Cigna systems and matrix partners to address various issues.
Helped develop and present power point presentation for monthly West Regional team meeting.
Planned and conducted monthly meetings with regional Experience Consultants and Managers.
Participated in workgroups and medical association conferences as subject matter expert.
Assisted with data procurement, analyzation, and presentation during Service Intent Reviews.