Walmart Cobourg
Dept Manager Men's,Boys and Girlswear
October 2010 — March 2014
Price changes,put out freight ,merchandise depts.
Provide excellent customer service.
Jamie Holmes
Dept Manager
Walmart Canada Cobourg
Cobourg, Ont
Dept Manager at Walmart Canada Cobourg
Walmart Welland
Jewellery Dept Manager
November 2002 — October 2010
Price changes, merchandise ,place customer special orders.
Train associates on providing excellent customer service ,changing watch batteries and selling merchandise.
Career
Walmart Welland
Lead Customer Service Manager
March 1996 — November 2002
Created schedules for 75 associates within given budget .
Interviewed,hired and trained all checkout personal.
Coached and motivated checkout staff to strive for excellence.
Resolved customer and associate conflicts.
Career
Walmart Welland
Customer Service Manager
April 1993 — April 1996
Scheduled breaks and lunches for all staff.
Supervised and ensured that everyone had the tools they needed to do their jobs.(change ,overrides ,etc)
Resolved Customer conflicts.
Career
Woolco
Courtesy,Layaway and Switchboard
March 1991 — April 1993
Assist Customers with refunds,layaways and furniture sales.
Operated the switchboard forwarding Customers to the areas they were looking for.
Woolco
Courtesy,Layaway and Swtchboard
March 1988 — March 1991
Assist Customers with refunds,layaways and furniture sales.
Operated swichboard
Zellers
Receiving clerk
March 1986 — March 1988
Unloaded and verified stock shipments to ensure invoices were correct.
Zellers
Children's wear Dept Manager
March 1978 — March 1986
Responsible for ordering and merchandising racks.
Set up advertisements.
Completed price changes accurately and with urgency.
Tecumseh Secondary School
Grade 12
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