Walmart Cobourg
Dept Manager Men's,Boys and Girlswear
October 2010 — March 2014
Price changes,put out freight ,merchandise depts.
Provide excellent customer service.
Dept Manager at Walmart Canada Cobourg
Price changes,put out freight ,merchandise depts.
Provide excellent customer service.
Price changes, merchandise ,place customer special orders.
Train associates on providing excellent customer service ,changing watch batteries and selling merchandise.
Created schedules for 75 associates within given budget .
Interviewed,hired and trained all checkout personal.
Coached and motivated checkout staff to strive for excellence.
Resolved customer and associate conflicts.
Scheduled breaks and lunches for all staff.
Supervised and ensured that everyone had the tools they needed to do their jobs.(change ,overrides ,etc)
Resolved Customer conflicts.
Assist Customers with refunds,layaways and furniture sales.
Operated the switchboard forwarding Customers to the areas they were looking for.
Assist Customers with refunds,layaways and furniture sales.
Operated swichboard
Unloaded and verified stock shipments to ensure invoices were correct.
Responsible for ordering and merchandising racks.
Set up advertisements.
Completed price changes accurately and with urgency.