Educational Discovery Tours
September 2015 — Present
As the Program Coordinator at Educational Discovery Tours, I serve as a primary contact for potential and current clients. I am responsible for building and maintaining relationships with customers as well as connecting with destination vendors. I resolve questions and concerns that participants may have prior to travel and communicate trip details over the phone and through email. Additionally, I accommodate multiple trip itineraries for groups ranging from 15 to 100 participants. With strong attention to detail, I ensure that all aspects of travel logistics are arranged.