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Jamie Falatea

Jamie Falatea

Sandy, UT

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Wells Fargo Bank

Online CSR

Took inbound calls from customers regarding their accounts with Wells Fargo. Dealt mostly with online banking. Handled sales calls as well as general calls about customer accounts. Helped customers with troubleshooting their online account access. Handled fraud cases for wellsfargo clients. Worked in a team atmosphere to meet team goals as well as individual goals.

Career medium 05
Career
Career medium 04

Discover Card

Customer service rep

Took inbound calls from discover card customers as well as potential customers. Assisted callers with their account problems and needs. Worked on balance transfers. Worked as a team to reach sales goals and provided excellent customer service.

Career

Echelon edge academy

Cosmetology/barbering

Alta high school

High school diploma