January 2001 — June 2006
Managed all day to day activities. Maintained a clean storefront, showroom, and fleet of delivery trucks. Ordered new merchandise as needed to meet demand. Delegated authority to sales manager, credit manager, route managers, and service managers. Scheduled all employees work hours. Did a complete budget for the location on a monthly basis. Tracked expenses, cash flow, and balanced them with my budget. Implement training programs including sales, safety, route management, product knowledge, and product service and troubleshooting. Identified niches in our market where we had opportunities to gain sales. Reviewed all store operations on a day to day basis with my market manager. Interviewed and hired new employees. Documented coaching sessions with employees. Praised and reprimanded behaviors as necessary. Took an inventory every other day of all merchandise,roughly 500 pieces of electronics, furniture, and appliances, in the store. Looked over receipt audit trail and transaction audit trail to ensure business plans were followed and mistakes not made. Maintained sales and profit in the top 5% of the company's 3000 plus locations.