IT OS X Desktop Support and Server Administration (via NeedMacHelp)
October 2010 — Present
• Rebuilt server room; conquered mountain of tangled cables & leased Linux servers and installed rack-mounted Xserve and SANs. Mounted switches & bound cables. New space is clean, organized & easy to troubleshoot.
• Trained their office manager to rotate backup drives, create new users and modify their permissions, empowering her to run 90% of IT tasks without assistance.
• Moved from hosted Exchange 2003 to Google Apps, giving them reliable email & collaborative calendaring solutions and saving over $20,000 a year.