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James Brunnert

James Brunnert

Warehouse Assistant/Dock

Amazon

The Colony, Texas 75056

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Amazon

Warehouse Assistant/Dock

Pack shipping boxes. Sort Shipping boxes for critical shipping time deadlines.Scan shipping boxes for CPT processing. Load shipping boxes at Dock.TDR truck trailers. Work palletize shipping dock for DHL,Lonestar, UPS shipping orders. Work dock Jackpot area. Clear JAMS on packing line

Career medium 06
Career
Career medium 05

Express-Scripts/Medco Health

Team Lead Coverage Review Department

Team leader for six team web support group providing coverage review forms within one hour time line. Provided Coaching to web support team on updates of new coverage edits and system updates. Gave data que status updates to efficiently manage performance goals. Promoted team work and cross training of team members for growth and diversity to improve work flow and group morale. Provided world class customer service to doctors,clients, and medical staff all inbound and outbound calls with one call resolution goal. Research prior authorization issue on client plans. Educate doctors,clients, and medical staff about plan coverage options and best option solution. Met company performance goals on weekly and monthly basis. Provided feedback to supervisors/managers/ IT support team on change management issues on computer system issues

Career

University of North Texas

BS, Accounting

24 hours of Accounting/Business Control Systems