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Jacquie Scarlett

Jacquie Scarlett

Director of Customer Experience

Wellpepper Inc

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Wellpepper Inc

Director of Customer Experience

Wellpepper applications engage people in their health, performance, and recovery through mobile, social, and gaming, while providing healthcare providers with real-time results and feedback.

Career medium 01
Career
Career medium 05

iQmetrix

Senior Sales Executive - Interactive Retail

- Work with XQ team leads and executives to lay out vision and product roadmap of XQ Interactive Retail.
- Sales Team lead in charge of funnel, results and internal training
- Source and follow up on Enterprise sales leads and opportunities.
- Consult clients in areas of store design, merchandising and operational processes.

Career

Jump.ca

Business Improvement Manager

Focused on improving the overall Customer and Employee Experience at Jump.ca by:
- Working with the internal marketing team on consistent messaging and loyalty programs (including social media strategy)
- Redesign of all retail locations to create great spaces for customers and employees
- Worked with Managers and Retail Staff to create a consistent approach to customer service across all channels
- Shaped new internal processes in order to achieve overall operational excellence in all areas of the business

Career medium 02
Career
Career medium 02

Jump.ca

Corporate Account Executive

- Acquired new business by developing leads and referrals into long term customers.
- Developed complex wireless communication solutions for a variety of businesses and industries.

Career

Jump.ca

Store Manager

University of Massachusetts, Amherst

University of Saskatchewan