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Jacqueline Onorato

Jacqueline Onorato

Customer Service Representative

Hachette Book Group

Shrewsbury, MA

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Hachette Book Group

Customer Service Representative

-Responding to customer email inquiries: similar issues to phone calls, but with more detailed and complex research and reporting, especially with Excel.

-Manual entry/keying of customer orders sent via email, fax, and mail.

Career

Emmanuel College

Bachelor of Arts, History