One Stop Travel
August 1998 — Present
Maintain office services by organizing operations and procedures, managing correspondence, filing systems, reviewing and approving supply requisitions, and general clerical functions. Provide personal and virtual interaction with clients, and resolve varied inquiries and complex issues in person, by phone, and email. Key role in improving customer experience through mentoring and supporting overall functions and staff of customer service operation. Manage relationships with vendors and service providers, ensuring that all items are invoiced and paid on time.