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Jacob Schalmo

Jacob Schalmo

Plymouth, OH

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CSX

Conductor/Asst Trainmaster

•Develop and communicate daily tactical plan to contract employees for management of the terminal/yard and local resources to achieve the operating plan within budget.

•Resolve daily resource (power, crew) issues to stay on or recover to the operating plan.

•Proactively communicate customer issues and respond to service inquiries by interacting with Customer Service Operations.

•Attend customer meetings with representatives from Sales and Marketing.

•Develop new relationships to define service requirements.

•Address service performance issues for existing customers.

•Monitor attendance and disciplinary matters for contract employees

Career medium 01
Career
Career medium 05

U.S. Army

Infantryman

•Supervised all of Ohio soldiers on east coast quadrants.

•Enabled safe work environment

•In charge of over 250 soldiers at all times.

•Deployment operations specialist

Career

Ohio State Mansfield

Still enrolled, Business Management