Ivy H. Smith
Quality Control Technician and Underground Utilities Locator
August 2016 — Present
At Ivy H. Smith, I have two roles. The first is that of Quality Control. I travel, sometimes up to three hours, to inspect job sites and work completed by independent contractors hired by our staff. Once on site, I inspect the installation of fiber optic conduits and all of the equipment that supports them. These job sites range in size from about three homes to upwards of 200 homes.
My second role is that of Underground Utilities Locator. Using my equipment, I hook into the existing underground copper wire and locate where it goes via utility easements. Sometimes through someone's yard or under the street. I mark the area off with orange paint and flags. I travel for this role as well, sometimes up to three hours. And the job sites range greatly in size as well.
As a QC tech and Locator, one of my primary roles is dealing with customers on the job site. They have many questions about the work we are doing in the area and how it will effect them. I answer their questions to the best of my ability. Or, I direct them to one of our customer service lines.