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Jacob Davidson

Jacob Davidson

User Acceptance Tester


User Acceptance Tester at PayPal



User Acceptance Tester

Provide UAT support to multiple platforms, using the agile method to collaborate with developers, QA and Platform Managers. I test new software features and conduct full regression.

Career medium 02
Career medium 04


Customer Solutions Lead

Assistant Supervisor to an Operations Research and Escalations team, supporting large front end Customer Service Call Centers, Collections and Regulatory Compliance teams. Directing the team in the servicing of internal issues and customer problems.



Operations Support Coordinator

Serviced customer accounts and customer billing complaints. Jacob was promoted to be a Customer Solutions Lead in February of 2010.

Savings First Mortgage

Loan Processor

Processed mortgage loan files for underwriting.

University of Baltimore

Bachelors, Business Administration

The Community College of Baltimore County

Associates, Business Administration