Assistant Site Director - N.U.in Dublin
July 2013 — December 2013
Created program guidelines for tracking international service learning hours for each student. Developed protocols and procedures for students in regards to their service learning placements. Conduct site visits to evaluate various placements. Developed student evaluations to analyze the success of service learning group projects and overall placement.
Developed 16-week lesson plan for first-year students focusing on their first semester in college and their international experience. Lesson plan topics included transitioning to college, cultural adjustment, cross cultural communication, service learning, power and privilege, global citizenship, and re-entry.
Implemented staff training wiki, documenting policies and procedures for on-site staff. Oversaw the editing and distribution of bi-weekly newsletter, managed in WordPress. Mentored professional staff member on creating a social media strategy to effectively engage student population on-site.
Served as on-site leadership for 113 first year students studying in Dublin, Ireland. Advised students on issues surrounding their international service learning placements, housing concerns, academic culture in Ireland, and transition to Northeastern University in January.
Served as direct supervisor to two professional staff members. Trained staff members on various areas of the job, as well as serve as support for issues that arise. Troubleshot during on-call emergencies. Conducted goal setting and evaluations throughout the semester.