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Jack Conway

Jack Conway

Pricing Analyst Placement Student

Admiral Group Plc

Cardiff, United Kingdom, gb

Pricing Analyst at Admiral Group Plc

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Admiral Group Plc

Pricing Analyst Placement Student

•Developed a detailed understanding of the motor insurance pricing structure and responded to queries submitted by CCRs (Customer Care Representatives) & other areas of the business
•Monitored multiple pricing reports to audit a renewals procedure, manually checking individual policies and contacting the relevant member of staff to explain any errors if necessary
•Developed basic SAS skills and understanding of how SAS is used to analyse claims data and set rates
•Assisted and guided CCRs in dealing with business sensitive & confidential information enabling them to respond appropriately to the customer
•Designed and delivered training programmes as part of the induction process for new starters
•Mentored new starters, giving guidance and offering help and advice when needed