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J. Coleman

J. Coleman

Comprehensive Health Insurance Plan (ICHIP)


Illinois Comprehensive Health Insurance Plan (ICHIP)

Customer Service Representative

-Interprets the language of the health plans to individuals and agencies
-Aides participants with determining eligibility to apply for proper insurance coverage
- Organization and distribution of mail and fax submissions
-Assembly and dissemination of health insurance packets
-Inputting applicant information in statewide database using IBM Lotus Notes
-File scanning of active policyholders to Blue Cross Blue Shield administrative office

Career medium 03
Career medium 06

University of Illinois Springfield

Assistant To The Director

-Coordinated and aided in curriculum development

-Instructor for introductory college course for first year students (Uni. 101)

-Co-taught Academic Success (Uni.103) course for second semester students on probation

-Designed assessments for Uni. 101 and 103 classes

-Coordinated and aided in campus wide programming

-Designed and maintained department website

-Managed purchasing and budgeting records

-Supervised office staff

-Designed promotional materials

-Coordinated freshman two day orientations for parents and students

-Coordinated all Transfer and Graduate orientations

-Developed partnerships with outside vendors

-Organized the Universities first Freshman Convocation

-Supervised weekly follow-up meetings with individual students to monitor and encourage productivity


University of Illinois Springfield

Master's degree, Political Science and Government

University of Illinois Springfield

Bachelor's degree, Political Science and Government

Harold Washington College

Associates of Arts with Honors, Clinical Child Psychology