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Ivan Parra

Ivan Parra

Product Manager


Product Manager at ZTE



Product Manager

* Develop, maintain and control specifications for ZTE product portfolio taking customer concerns, and business processes.
* Co-ordinate implementation of products between Carriers and Implementation team, market, sales customer services.
* Manage product lifecycle.
* Prepare product related forecasts and follow-up on the product performance.
* Answer user queries and resolve problems in product functionality.
* Partner closely with product/engineering teams and vendors to advance a robust product roadmap.
* Manage relationships among partners, including vendors and agencies.
* Research industry and competitive dynamics for strategy and execution plans.
* Manage of homologation team for test and homologation process.

Career medium 02
Career medium 01


Network Support/Carrier/Enterprise Engineer

Responsible for technical design, technical support, project implementation, testing, commissioning, site survey, maintenance, troubleshooting, pre-sales support and training.

Architecture of IP networks, implementation of Huawei Datacomm networks equipment
IP "carrier-class", Enterprise class, knowledge of TCP/IP protocols, link layer protocols and security protocols.

Data Communication:
Huawei Routers (NE series, CX series, AR series)
Huawei Switches (S9700, S9300, S7700, S6500, S5300, S3300, S2300)
Huawei Security (Eudemon, SVN, USG, SIG)
Huawei Network Management System (U2000, eSight)

Routing Protocols (BGP, MBGP, IS-IS, OSPF, Static and RIP)
Voice (H323, QSIG, R2, FXO, FXS, ADSL)
MPLS, AAA, SNMP, NAT, Network Redundancy (VRRP)
IP Sec VPNs and L2VPN using MPLS.
Layer 3 Multicasting
QOS implementation for different types of traffic (Voice, Signaling, Charging and O&M)
Layer 2 protocols and technologies (Frame Relay, Ethernet, PPP and PPPoE)
SmartBits, Wireshark, BackTrack, JPerf, Visio, Project, Office, Windows, Linux, MacOS



Hardware Qualifier

Evaluate and make decisions to solve problems in international companies as their technology infrastructure and their customers. Also fix them in case of not requiring attention of others in the first instance.

Career medium 02
Career medium 06

Bursatec (Mexican Stock Exchange)

Networking and technical support

Monitor and provide support to end users as well as make them count with a general help desk, to reduce the time to failure in case of problems, register them to analyze it and make decisions on operation and technology, as well as clarify generic technical questions or channel specific questions to the specialists of the company.

Finally carry out the monitoring network and evaluate such monitoring to make decisions in the event of a failure in the same.


Universidad de las Américas, A.C.

Bachelor's degree in computer and administrative systems, Computer Systems Networking and Telecommunications