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Isabella Procassini

Isabella Procassini

Career Ambassador

Northwestern Career Advancement

Greater Chicago Area

Career Ambassador at Northwestern Career Advancement

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Northwestern Career Advancement

Career Ambassador

Advise peers on resume and cover letter writing
Educate Northwestern students on career-related topics such as networking, informational interviews, and resume writing.
Contribute to marketing for NCA events such as Career Fairs, information sessions, and Career Treks.

Career medium 05
Career

Concerts @ Bienen

Customer Service Manager

Conduct weekly training for customer service staff on job expectations, software usage, and events
Oversee ticket sales, record keeping, and box office upkeep
Collect and report cash intake at the end of business days and concerts
Promoted to shift manager after one year

Career medium 05
Career

Concerts @ Bienen

Customer Service Representative

Conduct ticket sales, revenue collection, and record keeping in efficient manner
Provide patrons with information about concerts, subscriptions, and student recitals
Process student requests for recitals and recordings by confirming space availbilty and checking forms

Career medium 03
Career